Privacy Policy

Your privacy matters to us. We are transparent about how your information is used, and it is our priority to allow our online visitors to decide what information they share with us. 


As a visitor to Hiddenbed Direct, a Division of Wood Products Unlimited Inc. (Canada), our site allows you to place online orders, view order details, subscribe to our newsletters and access special promotions.
To subscribe to our website, we only ask for your name and email address, and you will start receiving promotions directly into your email. Give it a try!

Why do we collect online visitor information?


The information we receive from our online visitors helps us to fulfill orders accurately and promptly; improve shopping experiences on our website; as well as meet our commitment to privacy. 


When you visit our website, you have the options of: placing online orders, gaining access to special promotions, and viewing your order details. 


Once you place an online order, we'll ask for some additional information to fulfill the order, including your delivery address, billing address, phone number, and credit card information. We do not share your information with any other third party, as it is intended for our internal services only.


How does the site remember me?

We use cookies to improve the quality of our service when you visit our website. We also use cookies to remind us of who you are, tailor products, services, and advertising to you, estimate our audience size, assist our online merchants to track visits and sales on our sites, and to process your order, track your status in promotions, and/or analyze your visiting patterns.


When you visit the site, one or more cookies are sent to your computer or mobile device. We may also use cookies in an email that you receive from us. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A session cookie expires immediately once you end your session (close your browser). A persistent cookie stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available.

Does WPU share this information?


We do not share your personal information with anyone, except in connection with your order. We do not sell, rent, share, trade, or distribute any of the information you provide, except to financial institutions processing your payment or financing application and the retailers/shippers that produce and/or deliver your order. No third party will solicit you as a result of information within our control.


The information you provide us is subject to disclosure only under judicial or other government subpoenas, warrants, or orders. Other than these fairly extreme cases, your personal information will not be shared with anyone.


If you have additional questions about or Privacy Policy, please reach out to our Customer Care team.

Does WPU use geolocation?


When you access our site, we may additionally collect and store device sign-on data (including device ID) and geolocation data in order to provide our services.

Using Customer Personal Data


We collect and use personally identifiable information, such as name, email and/or shipping address, telephone number, voluntarily provided by our customers. When a customer contacts us, subscribes to newsletters, and/or chooses to participate in various activities related to the website, such as online chat or a contact form, s/he may receive emails from us related to such requests. We do not share customer information with any third parties.

We also use a customer’s personal data to contact her/him regarding the orders placed with us, ask for feedback regarding our products and services, and/or to offer updates on promos and discounts. Our customers can unsubscribe from receiving emails from us at any time.

The customer is under no obligation to provide us with personal information of any kind; however, by not doing so, it may prevent the customer from the benefit of using certain features of the website.

How can I contact WPU with questions about this Privacy Policy? And, how do I know if this policy has been changed?


If you have any questions about our Privacy Policy, our website practices, or contact with the company, please reach out to our Customer Care team.

If we need to update our Privacy Policy, we will post these changes to this privacy statement, the homepage, or other places deemed appropriate so users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We encourage you to consult this Privacy Policy regularly in order to remain informed of any changes that may impact you and affect our collection, use, and disclosure of your personal information.


If, however, we intend to use users' personally identifiable information in a different manner from the stated above, we will notify users via email.

Secure Shopping


We make certain that the information you've shared with us is protected.


All of your personal information is encrypted (or coded) through the Secure Sockets Layer (SSL) protocol.


We have policies and procedures in place to ensure that your personal information, both in electronic and paper format, is kept safe and secure.