Privacy Policy

Your privacy matters to us. We are transparent about how your information is used, and it is our priority to allow our online visitors to decide what information they share with us. 

 

As a visitor to Hiddenbed Canada, a Division of Wood Products Unlimited, Inc. (WPU), our site offers the convenience of creating your own account to: place online orders, save your shopping cart or wish list items, access special promotions, view order details. These features are all part of your no-obligation account. Name, email address, and postal code are all that’s required. Give us a try!

 

 

Why do we collect online visitor information?

 

The information we receive from our online visitors helps us to fulfill orders accurately and quickly; improve shopping experiences on our website; as well as meet our commitment to privacy. 

 

When you visit, you have the option of creating a free hiddenbed.ca account so you can place online orders, save your shopping cart and wish list items, gain access to special promotions, and view order details. Creating a hiddenbed.ca account is easy. We just need your name, email address, postal code, and a password of your choice.

 

Once you place your online order, we'll ask for some additional information to fulfill the order including your delivery address, billing address, phone number, and credit card information.

 

 

How does the site remember me?

 

When you visit the site, one or more cookies are sent to your computer or mobile device. We may also use cookies in an email that you receive from us. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A session cookie expires immediately once you end your session (close your browser). A persistent cookie stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. 

 

We use cookies to improve the quality of our service when you visit our website. We also use cookies to remind us of who you are, tailor products, services, and advertising to you, estimate our audience size, assist our online merchants to track visits and sales on our sites, and to process your order, track your status in promotions, and/or analyze your visiting patterns.

 

Does WPU share this information?

 

We never share your personal information with anyone, except in connection with your order. We do not sell, rent, share, trade, or distribute any of the information you provide, except to financial institutions processing your payment or financing application and the retailers/shippers that produce and/or deliver your order. No third party will solicit you as a result of information within our control.

 

The information you provide us is subject to disclosure only under judicial or other government subpoenas, warrants, or orders. Other than these fairly extreme cases, your personal information will not be shared with anyone.

 

If you have additional questions about or Privacy Policy, please reach out to our Customer Care team at: customercare@woodproductsunlimited.ca

Does WPU use geolocation?

 

When you access our site, we may additionally collect and store device sign-on data (including device ID) and geolocation data in order to provide our services.

 

What types of emails will I receive? Can I unsubscribe from these emails?

 

As a registered WPU user, you may receive emails from us including newsletters and special offers. If you would no longer wish to receive these emails, you can opt-out or unsubscribe at any time by clicking the "unsubscribe" link in the email, or by logging in to your hiddenbed.ca account and selecting "Update your email preferences". Or, you can email us at customercare@woodproductsunlimited.ca.

 

In addition, when you place an order with us, you'll receive email updates regarding the status of your order. These emails, which are critical to fulfilling your order, will not be affected by updating your email preferences.

 

 

How can I contact WPU with questions about this Privacy Policy? And, how do I know if this policy has been changed?

 

If you have any questions about our Privacy Policy, our website practices, or contact with the company, please reach out to our team at: customercare@woodproductsunlimited.ca.

If we need to update our Privacy Policy, we will post these changes to this privacy statement, the homepage, or other places deemed appropriate so users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We encourage you to consult this Privacy Policy regularly in order to remain informed of any changes that may impact you and affect our collection, use, and disclosure of your personal information.

 

If, however, we intend to use users' personally identifiable information in a different manner from the stated above, we will notify users via email.

Secure Shopping

 

We make certain that the information you've shared with us is protected.

 

All of your personal information is encrypted (or coded) through the Secure Sockets Layer (SSL) protocol.

 

We have policies and procedures in place to ensure that your personal information, both in electronic and paper format, is kept safe and secure.


 

McAfee Secure